Afri-Global Limited is committed to protecting the privacy of individuals and safeguarding personal information in its custody or control, in compliance with applicable privacy legislation. For the purposes of this Privacy Policy, “personal information” refers to information about an identifiable individual, excluding business contact information used for business communication.

This Privacy Policy outlines Afri-Global’s practices and guidelines for providing products and services but does not apply to employee or contractor information. If you disagree with any part of this policy, please refrain from conducting transactions on this website and leave the page immediately.

We may collect, use, disclose, and retain personal information for the following purposes:

1. Offering and providing licenses, products, and services
2. Processing orders and payments
3. Conducting customer surveys to evaluate customer satisfaction and analyze our business
4. Administering and monitoring services, transactions, payments, and account security
5. Complying with legal and regulatory requirements
6. Marketing and promoting our products and services
7. Providing and licensing online products and services
8. Responding to customer inquiries

Unless required for the aforementioned purposes, or as permitted by law, Afri-Global will not disclose personal information to third parties without your prior consent.

In certain circumstances, the personal information we collect may include:

1. Contact and identification information (e.g., name, address, phone number, email)
2. Information about goods or services provided to or by you
3. Transaction details (e.g., bills, credit history, payment preferences)
4. Communications with you (e.g., feedback, customer care requests)
5. Information required by law
6. Site activity information and cookies
7. Voluntary information provided by you (e.g., reviews, ratings, referrals, special instructions)

For more information about our data handling practices or if you have any questions or concerns regarding this Privacy Policy, please contact our customer support team.

Consent and Collection of Personal Information

By voluntarily providing personal information to us, you consent to our collection, use, and disclosure of this information for purposes related to your inquiry or service request and as outlined in this Privacy Policy. We may also receive your personal information from third-party service providers, and we will make reasonable efforts to ensure that the provision of this information is permitted.

Typically, we will ask for your consent when collecting your personal information. In some cases, this may occur after collection but before use or disclosure. If we intend to use or disclose your personal information for a purpose not previously disclosed, we will attempt to inform you of that purpose beforehand.

You may modify or revoke your consent at any time, with reasonable notice and subject to applicable laws and contracts, by sending a written request to us. However, please note that modifying or revoking your consent may limit or prevent us from providing services to you.

By continuing to interact with us after being presented with this Privacy Policy, we will assume that you consent to the collection, use, and disclosure of your personal information as described herein, where such consent is required by law.

Use of Cookies

Our website uses cookies to collect anonymous information and track user patterns. Cookies are small text files placed on your hard drive by a website that identify your browser to our computers. Cookies help us understand which pages are visited and how many people access them. The information collected includes the date and time of your visit, registration details, session ID, and navigational history.

You can refuse cookies by adjusting your browser settings, but this may limit your ability to use certain features on our site. Note that some third-party service providers may also use cookies on our site, which we do not control and are not covered by this Privacy Policy. Cookies enable us to recognize registered users when they return to the site, eliminating the need for repeated entry of information.

Accuracy and Completeness of Information

We strive to ensure that the personal information we collect, use, or disclose is accurate, current, and complete. To achieve this, we may request additional information or updates from you. We encourage you to inform us of any changes to your personal information so that we can keep our records up to date.

Data Retention and Disposal

In accordance with legal and business requirements, we retain personal information for a reasonable period. Once the appropriate retention period has elapsed, we will securely destroy the information or render it anonymous. Please note that legal minimum retention periods may apply, which we strictly adhere to.

If you revoke your consent for the collection, use, disclosure, or retention of personal information, we may still retain the information for legal or business purposes, as permitted by law. If revocation of consent has potential consequences, we will inform you when it is reasonable to do so.

Security Measures

We are committed to safeguarding the personal information we collect during our business operations. We have implemented reasonable measures to protect against unauthorized access, use, disclosure, copying, modification, disposal, or destruction of personal information. Our services utilize Transport Layer Security/Secure Sockets Layer (TLS/SSL) protocol for secure interactions. Credit card transactions are processed through a trusted third-party Payment Gateway.

Third-Party Websites

Please be aware that our website and online services may contain links to other websites for your convenience. These third-party websites have their own privacy policies and practices, and we are not responsible for their content or actions.

Access to Personal Information

You have the right to submit a written request for access to your personal information in our custody or control. You may also request information about how your data is being used and the entities with whom it has been shared. Please note that access to your personal information may not be granted in certain cases, as permitted by law.

Response to Access Requests

We will respond in writing to all requests for access to personal information, confirming whether we can provide the requested information in whole or in part. If access or copies are denied, we will provide written reasons for the refusal, including the relevant legal basis and contact information for the person handling the request at Afri-Global. We will also inform you of your right to request a review of our decision by the appropriate regulatory authority.

Requests for Correction of Personal Information

You may submit a written request to correct any errors or omissions in your personal information held by us. We require sufficient details to locate and address the information in question. Upon receiving a request, we will either:

1. Correct the information and notify any third parties who received the incorrect data, if reasonable.
2. Decide not to correct the information but annotate the request.

Please note that opinions, including expert or professional opinions, will not be amended.

Policy Amendments

We reserve the right to amend this Privacy Policy as needed without prior notice. Updated versions will be posted on our website.

Contact Information

If you have any questions about our personal information handling policies, please contact info@africanmarketspecials.com

Last Updated: March 20, 2024